Shipping & Returns : Coober Pedy Opal.com, for Quality Opal.

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	Coober Pedy Opal.com will replace or refund cost of any opal that is not to the customers liking. We do make a 20% charge to cover our banking fees and currency exchange costs on refunds.

	We also retain the right to increase this charge should it not cover our out of pocket expenses.

	Postal charges on all returns are the responsibility of the customer, should an exchange of goods be offered then Coober Pedy Opal.com will pay the postage on the replacement goods.

	As we have to pay Goods and Services Tax on returned items over au$1000.00 the tax paid will be held until we have been re-imbursed by the Australian Tax Office.

	We need to be informed within fourteen (14) days of invoice date,of your intention to return your purchase and to receive that return within thirty (30) days of invoice date.

	Rough opal will not be accepted if it has been processed in any way.

	Orders us$300.00 or less will be charged us$18.00 postage.

	Orders over us$1000.00 will require customs clearance and will be sent by EMS.

	All EMS charges to be paid by customer, we will inform you of these by e-mail before proceeding.

Shipping & Returns